Contact

Contact Us

A question about your order, information about our products, or just want to say hello? We're here for you!

📧 By Email

lumio.storefr@gmail.com

We generally respond within 24 to 48 hours (business days).

💬 Live Chat

You can also contact us directly via the chat available on our store — we do our best to respond quickly!

🕐 Availability Hours

Monday to Friday, from 9 AM to 6 PM (Paris time).

📦 Order Tracking

Placed an order and want to track it? Check the confirmation email you received or contact us with your order number.

Contact form